IO: Lab Request Troubleshooting
This article applies to Valant IO
Currently in Valant IO when a user navigates to the "Patient Chart Overview" page and selects the New button under "Pending Lab Requests" they will not be able to select a provider in the the drop button to successfully order a lab. The Valant Team is working to fix this error. As a workaround the lab request will need to be completed by following these steps:
1. From the patient chart navigation menu select "Lab Requests"
2. Select the +New button
3. The "New Lab Request" window will open and the lab request can be completed by selecting the details and clicking Save or Save and Print