IO: Lab Request Troubleshooting

This article applies to Valant IO 


Currently in Valant IO when a user navigates to the "Patient Chart Overview" page and selects the New button under "Pending Lab Requests" they will not be able to select a provider in the the drop button to successfully order a lab. The Valant Team is working to fix this error. As a workaround the lab request will need to be completed by following these steps: 

1. From the patient chart navigation menu select "Lab Requests"

2. Select the +New button

3. The "New Lab Request" window will open and the lab request can be completed by selecting the details and clicking Save or Save and Print


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