IO: EHR Status Updates

This article applies to Valant IO

Visit this page to get updates on known issues affecting specific modules in the Valant IO EHR. Service performance may vary from customer to customer depending on the services impacted. Please refresh this page for live updates.

System Performance 

For details on system-wide issues, please visit our Help Site and look for System Notifications. Please contact our Support Team if you require details or immediate assistance.


There are some clients reporting that Express Validation with the Patient Portal is not working. The Valant Team has been investigating this issue to find a resolution. The immediately available workaround is to use e-mail validation to create a Patient Portal account.


Scheduler Operational
Billing Module Operational
Mobile Notes Operational
Patient Portal Intermittent Issues
Patient Reminders     Operational
Secure Messaging Operational
Report Center  Operational

Partner Services

DrFirst (eRx)     Operational
Waystar Operational
ChangeHealthcare      Operational
CMS Operational
RelayHealth Operational

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