PPS and IO: Rcopia 4

Valant is excited to be upgrading our e-prescribing system with DrFirst from Rcopia 3 to Rcopia 4. This updated e-prescribing system has increased readability and an upgraded user-interface. This enhancement will make the transition easy on both prescribers and clinical staff as they will not have to re-learn how to use DrFirst. Rcopia 4 interacts with Mobile Notes and the Valant EHR in the same way as Rcopia 3. There will be no change in functionality for prescription information being pulled into documentation or updating prescription information while documenting with Mobile Notes. The major change is how the system looks with an updated look and enhanced performance. Valant's approach to the upgrade is to migrate customers in batches. Valant will be in contact with your practice when it is time to migrate. 


Browser Considerations

Firefox ESR 52 is not compatible with Rcopia 4. What does this mean for you and your users? Please see below.

  • For your PC users:
    • If you are using the Private Practice Suite, we recommend utilizing Internet Explorer to continue accessing Dr. First.
    • If you are using IO, we recommend using Chrome or the current version of Firefox to continue accessing Dr. First. 
  • For your Mac users, you have two options. 
    • If you have been invited to Valant IO, we recommend utilizing Chrome or the current version of Firefox and logging into IO to continue accessing Dr. First.
    • If you have not yet been invited to Valant IO, we have two options for these users:
      • We can provide you with early access to Valant IO and you may use Chrome to continue accessing Dr. First.
      • If you use Valant's integrated eLabs or integrated credit card processing, and need to complete either of these functions, we can provide access to a remote desktop application, called AppStream, that will be accessed via Chrome or Safari. Through the remote desktop application, the Mac user will access Internet Explorer and login to the Private Practice Suite. 


To avoid any confusion about which version of Rcopia a practice is using, below are images representing both Rcopia 4 (top image) and Rcopia 3 (bottom image).    


In order to call out some of the subtle differences between the two it is important to note a few things:

  • The Return to EHR option is now under the username drop-down. Note: The Return to EHR button must be selected to see changes in DrFirst updated in Valant immediately. 

  • The menu options have moved to a menu just to the left of the Valant image. In Rcopia 3 the options are listed at the top of the page next to the Valant image. 

  • Utilties is a section that allows a user to manage their favorite prescriptions, provider agents and pharmacy lists. 

  • Settings is a page that allows users to setup location settings for the practice and user settings for yourself. 

There are two attachments below, which are the same as the resources above. The first is a feature-by-feature comparison of the changes from Rcopia 3 to Rcopia 4. The second is a complete manual for Rcopia 4. Please review the documents but keep in mind some colors might be slightly different in your EHR


Rcopia4 Enhancements.pdf

Rcopia 4 SPM Training Manual (March 2020).pdf

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