Valant EHR System Status

Visit this page to get updates on known issues affecting specific modules in the Valant EHR. Service performance may vary from customer to customer depending on the services impacted.

October 28, 2021 

Valant will be performing some backend maintenance on our infrastructure that will improve performance long term and enhance our ability to provide continued innovation to our customers. 

To accomodate this maintenance, Valant customers will not have access to the Valant Report Center, Export Center, and Export Center Admin on Thursday October, 28th from 5:00 pm to 7:00 PDT. All other areas of Valant will be fully operational and you can continue using them during this time. 

To prepare for this maintenance:

Close out of Report Center, Export Center, and Export Center Admin prior to scheduled maintenance window.If you are working in Export Center Admin, make sure to save any in-progress data exports. If you are working in Report Center or Export Center, it is recommended you export the report rendered on your screen to a CSV le to avoid having to re-run the report later after the maintenance window has ended. We apologize in advance for any inconvenience and thank you for your patience.

November 7, 2021

DrFirst will be performing scheduled system maintenance during daylight saving times on Sunday November 7, 2021 between 12:00 AM ET to 4:00 AM ET. During this window ALL of the following applications will be UNAVAILABLE: Rcopia, EPCS, MedHX, Patient Advisor, and iPrescribe.   

Please contact our Support Team if you require more details or immediate assistance.

Service

Status

More Info

Valant IO System 

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Valant IO Modules

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Scheduler

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Billing Module

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Mobile Notes

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Patient Portal

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Patient Reminders

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Secure Messaging

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Report Center 

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eSignature 

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Telehealth

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Partner Services

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DrFirst (e-Prescribe) 


Waystar

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Change Healthcare     

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RelayHealth

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 Elavon (Credit Card Processing) Badge Tick1 with solid fill



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