Valant EHR System Status

Visit this page to get updates on known issues affecting specific modules in the Valant EHR. Service performance may vary from customer to customer depending on the services impacted.

Please contact our Support Team if you require more details or immediate assistance.

  
Service

Status

More Info

Valant IO System 

  

 
Valant IO Modules

 
Scheduler


Billing


Report Queue  
Mobile Notes  
Patient Chart Badge Tick1 with solid fill  
Patient Portal

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Patient Communications Badge Tick1 with solid fill  
Secure Messaging

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Report Center 

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System Reports Badge Tick1 with solid fill  
eSignature 

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Telehealth

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Partner Services


DrFirst (e-Prescribe)  Badge Tick1 with solid fill https://drfirst.statuspage.io/
Waystar


Change Healthcare     


RelayHealth

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 Elavon (Credit Card Processing) Badge Tick1 with solid fill  

Upcoming Scheduled Maintenance

Revenue Performance Advisor (RPA) Notification: Scheduled System Maintenance

  • Start: Friday, August 6, 2022, 8:00 p.m. CT
  • Estimated Duration: 3 hours

During this time, the RPA Portal may be unavailable and will not be processing transactions or ERAs.

DrFirst Notification: Scheduled System Maintenance

  • Start: Wednesday, August 17, 2022, 10:00 p.m. ET
  • Estimated Duration: 45 minutes

There is a 10 minute interruption during this maintenance.

Change Healthcare Notification: Scheduled System Maintenance

  • Start: Friday, August 19, 2022
  • End: Monday, August 21, 2022

You may witness a temporary, short-term outage to your Change Healthcare products and services during the maintenance window.

  • If you have tasks that can be delayed during those maintenance window, you may choose to do so to prevent any unnecessary re-submissions after the update is complete.
  • If you or your team encounters technical issues outside of the maintenance window of Aug. 19 – Aug. 21, please contact your Change Healthcare support team. 


 

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