Patient Portal-Deactivating

To deactivate or close a Patient Portal account, do the following:

  1. Click on Persons and Institutions | Patients
  2. Select a Patient
  3. Click on the "Portal" tab
  4. Click Manage Account | Close Existing Account

The Patient Portal Account setup warning will appear. Clicking Yes will deactivate the account.

The Patient Portal Account Confirmation Box will appear. Click on OK.

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