PPS: Unlocking Locked User Accounts
This article applies to the Private Practice Suite
Administrators can unlock accounts by clicking on System | Unlock Locked User Accounts from the Navigation Tree
Each column can be sorted by clicking on the headers to sort the column alphabetically or by value. To unlock a user:
- Click on the username of the account that has been locked
- Click the Unlock button
A confirmation message will briefly appear that states that the user has been successfully unlocked.