PPS: Internet Explorer Switching to Microsoft Edge

This article applies to the Private Practice Suite

Some Valant Users who use Internet Explorer are being automatically switched to Microsoft Edge unintentionally. There is a setting in Edge that is switching windows from Internet Explorer. This is a setting in Edge that can be removed. 

In Microsoft Edge: 

  1. Select the "Settings and more" (3 dot button on the top right) and select "Settings"
  2. Default Browser
  3. Under "Internet Explorer Compatibility "next to the option " Let internet Explorer open sites in Microsoft Edge" make sure it is set to "Never". 

If you do not see these settings please confirm that your Microsoft Edge is up to date. Once this setting has been set you should no longer be taken from Internet Explorer to Microsoft Edge. 

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