Appointment Reminders Status Report
- Click on Reports | System Reports
- Click on the Appointment Drop-down menu
- Select Appointment Reminders Status
- Select the filter criteria such as Start Date, End Date, Provider, and Patient
- Click on the Preview Button
Email Statuses:
- Email Sent. Email succeeded.
- Email Attempted. Email error.
SMS Statuses:
- Message Sent. Text succeeded.
- Message Attempted. Landline or no carrier.
- Message Attempted. Invalid or unknown number
- Message Attempted. Text error blocked.
- Message Attempted. Unreachable handset error.
- Message Attempted. Unknown error.
- Opted Out
Robocall Statuses:
- Live Answer.
- Call Made. Message left on voice mail.
- Call Attempted. No answer.
- Line Busy.
- Call Answered but hung-up before message left.