IO: Self-Check-In

This article applies to the Valant IO

Practices can allow patients to self-check-in for appointments through their Patient Portal Account. Self-Check-In can be enabled by selecting Persons and Institutions | Practice | Appointment Self-Check-In. 

When self-check-in is enabled Patient Portal users will see an option to check in once the day of the appointment arrives.If a patient attempts to check in more than 15 minutes early or late, a pop-up dialog will indicate that they are early or late and ask for confirmation before continuing to check-in.

 Once the patient checks-in the green check mark will appear next to the appointment.

Once the patient check-in the provider assigned to the appointment will receive a check-in notification.

If the practice has Telehealth enabled the provider will have an option to "Initiate Telehealth" from the notification. 



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